Terms & Conditions


Consult your Physician

Always consult a physician before starting a fitness program or changing your diet. Information received by Health and Fitness Meals is meant to support but not replace your relationship with your physician. Not all exercises, nutrition programs or activities are suitable for everyone. The information presented in this program are in no way intended as a substitute for medical counseling. Our support should not be used to avoid medical advice, diagnosis, or treatment for any health condition or problem. We encourage our customers with questions regarding their own health to address these questions with their own physician or other health care providers. Health and Fitness Meals does not make medical claims about the benefit of our products to improve any particular medical condition. Pregnant and lactating women should always consult with their health care professional before using dietary supplements.

Although the Personalized Nutrition Plans and food recommendations have been certified through a Registered Dietitian they have not been evaluated by the Food and Drug Administration. These recommendations are not intended to diagnose, treat, cure or prevent any diseases. Every individual is responsible for their own health and lifestyle choices. Therefore our product does not guarantee any desired weight loss, weight gain, or physical change.The changes are dependent based off of the effort each client puts into following our steps to success. 

Shipping & Delivery

*We do not Ship Food Products.  

We do pick ups from our Kitchen in Murray, Utah on Wednesdays only.  If you miss the pick up day we will freeze your meals till the following week or you can pay a standard $20 fee for our staffs time and travel to meet you at our kitchen on the days we are closed.

We also subcontract a local vehicle delivery company that charges a separate .60 cents per mile fee round trip. 


Cost, Cancelations & Refunds

Food Prep Services: The cost of Food Prep orders includes the fully cooked and weight out portions of food, and the food containers. 

Our Service Pricing that is listed on our website after you select exactly want to order.  The cost of Food varies for the custom food prep plans because each person is different based off of body type for their calorie/macro-nutrient intake.  However, all meals typically range between $7-$12 per meal (not including delivery fees).

All orders are due 6 days in advance of the food prep day (by Thursday Night at midnight for the following week).

You cannot cancel your order after Sunday because you food has already been ordered, paid for, and has started to be prepped.

There are no refunds once food has been ordered.  

*$20 Order Processing Fee is non-refundable for all orders.

*All services are non-refundable after they have already been provided or 7 days grace period to report any issues(whatever comes first).

Auto Order

Health and Fitness Meals offers auto order options for your convenience so you don’t have to remember to reorder every week.  

Auto Order Set Up Options:

  • We save your order history and preferences and repeat your order portions and quantity of meals to repeat on a weekly basis.  
  • Auto Orders occur on the same food prep day every week (pick a day and stay on that day).
  • Auto payments will be charged on the Tuesday before your pick up day with credit card on file.


Menu Request Options:

         a) Submit your food preferences and let us pick your meals for you every week.

         b) Submit your weekly menu requests every week online (by the weekly order deadline)

         c) Submit your menu requests for the whole month upfront online when we send out the whole          months menu at the beginning of the month. 

Auto Pause:

  • If you are going out of town or want to pause your order for any reason we just need 6 days’ notice (when order requests are due).
  • We can automatically set up your auto order to continue at the date you desire so you don’t have to remember to manually restart your order.

*Notice needs to be submitted via the online order form 'Manage Auto Order' 

*We do not recommend sending a text or an email because we cannot guarantee it was received.

  • Order Pauses cannot be accepted verbally or via text because it cannot be guaranteed that the request will not be misplaced. 
  • Late Pauses (after 6 days noticed) will be charged a $20 late cancellation fee. This is because the menu totals have already been finalized and we have to pay our menu planner to physically go back on the menu and redo all the totals for the day.
  • Pauses cannot be accepted after the Sunday before your prep day because there is no time to redo the menu totals and food has already been ordered or prepared.

Auto Order Cancellation:

  • If you want to cancel your order for any reason we just need 6 days’ notice (when order requests are due).

*Notice needs to be submitted via the online order form 'Manage Auto Order' 

*We do not recommend sending a text or an email because we cannot guarantee it was received.

  • Order Cancellations cannot be accepted verbally or via text because it cannot be guaranteed that the request will not be misplaced. 
  • Late Cancellations (after 6 days noticed) will be charged a $20 late cancellation fee. This is because the menu totals have already been finalized and we have to pay our menu planner to physically go back on the menu and redo all the totals for the day.
  • Cancellations cannot be accepted after the Sunday before your prep day because there is no time to redo the menu totals and food has already been ordered or prepared.


Our Kitchen actively stores and handles the preparation of Milk, Eggs, Fish, Shellfish, Nuts and other allergens.  We openly disclose that we are not an allergen free kitchen.  That is that, not only do we lease our space and have no control over what food items are prepared in our kitchen when we are not there but also, that we personally prepare many of the major allergy sourced food items.  Our clients, despite that fact that we work hard to keep separate hazardous food items, by using our services acknowledge that they may still be at risk for any allergic reactions to any allergies listed (or not listed) under their food personal preferences.  


Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.  

What personal information do we collect from the people that visit our blog, website or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information  or other details to help you with your experience.

When do we collect information?

We collect information from you when you place an order, fill out a form or enter information on our site.

How do we use your information? 

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:  

    • To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.

    • To quickly process your transactions.

    • To ask for ratings and reviews of services or products

    • To follow up with them after correspondence (live chat, email or phone inquiries)

How do we protect your information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.  

We do not use Malware Scanning.  

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.   

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use 'cookies'?

We do not use cookies for tracking purposes 

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.  

If you turn cookies off, some features will be disabled. that make your site experience more efficient and may not function properly.

However, you will still be able to place orders .

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

Third-party links

We do not include or offer third-party products or services on our website.


Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en 

We have not enabled Google AdSense on our site but we may do so in the future.

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy.  The law's reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. -  See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf  

According to CalOPPA, we agree to the following:  

Users can visit our site anonymously.

Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.  

Our Privacy Policy link includes the word 'Privacy' and can be easily be found on the page specified above.

You will be notified of any Privacy Policy changes:

    • Via Email

Can change your personal information:

    • By calling us

How does our site handle Do Not Track signals?  

We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place. 

Does our site allow third-party behavioral tracking?  

It's also important to note that we do not allow third-party behavioral tracking

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control.  The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.  

We do not specifically market to children under the age of 13 years old.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.  

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

We will notify you via email

We will notify the users via in-site notification

    • Within 7 business days

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.


The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.  

We collect your email address in order to:

    • Send information, respond to inquiries, and/or other requests or questions

    • Process orders and to send information and updates pertaining to orders.

    • Send you additional information related to your product and/or service

    • Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To be in accordance with CANSPAM, we agree to the following:

    • Not use false or misleading subjects or email addresses.

    • Identify the message as an advertisement in some reasonable way.

    • Include the physical address of our business or site headquarters.

    • Monitor third-party email marketing services for compliance, if one is used.

    • Honor opt-out/unsubscribe requests quickly.

    • Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can email us at

healthandfitnessmeals@outlook.com and we will promptly remove you from ALL correspondence.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.  


1881 Vine St.

Salt Lake City, Utah 84121 



Last Edited on 2018-09-15

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